A Relationship of Trust
At SongbirdGarden.com, we are committed to providing our customers with a
secure shopping environment. We maintain practices and procedures designed
to ensure the security, integrity and confidentiality of customer information,
and use various security measures to ensure that your credit card information
is protected, including the latest in security technology.
Secure Socket Layer
When you place an order through our shopping basket, your personal information
is protected by Secure Socket Layer (SSL) encryption technology, the industry
standard security protocol for encoding sensitive information. SSL creates
a shared digital key, which only lets the sender and the receiver of the transmission
scramble or unscramble information. To everyone else, the SSL transmission
Encryption is based on the mathematical scrambling and unscrambling of messages.
The type of encryption we use assigns two keys - one is a public key and one
is a private key. When you send us a message, you use our public key to encrypt
your message. Once we receive your encrypted message, we use the private key
to decode it. The same key cannot both encrypt and decrypt information. So,
information encrypted using the private key can only be decrypted using the
public key, and vice-versa ensuring the security of your information.
This technology, together with our other security measures, protects your
personal information as it moves from your computer to our server. We also
restrict and limit access to customer information only to those employees
who require it to carry out their business functions, and educate our employees
about safeguarding customer information and preventing its unauthorized access,
disclosure, or use. We constantly monitor and adopt, as appropriate, new technological
improvements designed to protect and ensure the accuracy and security of customer
In addition to protecting your personal information, we protect your order
by fully insuring it all the way to your front door.
Order by Phone
We primarily accept internet orders, but if you prefer to order by phone,
our sales consultants will be happy to assist you. You will need to e-mail
us at email@example.com
and provide the following information: Your name, phone number, convenient
day and time to call, and the products you are interested in. A sales consultant
will take your order by phone and answer any questions about your order.